Shopping online offers convenience and accessibility, but sometimes items purchased do not meet expectations. In such scenarios, a seamless and customer-friendly return policy is crucial. Simply Be, a renowned online retailer specializing in plus-size fashion, prides itself on its generous return policy, ensuring a hassle-free shopping experience for customers.
At Simply Be, customers have 60 days from the date of purchase to initiate a return for any reason. This ample time frame allows ample opportunity to carefully inspect and assess purchases before making a decision.
Virtually all items purchased from Simply Be are eligible for return, including clothing, footwear, and accessories. However, the following exceptions apply:
Simply Be offers two convenient methods for returning items: in-store or by mail.
Customers can return items at any Simply Be retail location within the 60-day return period. Simply bring the items along with the original receipt or order confirmation. Refunds are processed immediately back to the original payment method.
To return items by mail, follow these steps:
Note: Customers are responsible for the cost of return shipping using this method.
Simply Be offers full refunds to customers who return items within 60 days of purchase. Refunds are processed back to the original payment method within 7-14 business days.
Customers also have the option to exchange items for a different size, color, or style. Exchanges can be made by mail or in-store.
Retailer | Return Period | Return Method |
---|---|---|
Simply Be | 60 days | In-store, by mail |
ASOS | 45 days | In-store, by mail |
Amazon | 30 days | In-store, by mail |
H&M | 30 days | In-store |
Forever 21 | 28 days | In-store |
Retailer | In-Store Returns | Mail Returns |
---|---|---|
Simply Be | Free | Customer responsible |
ASOS | Free | Free |
Amazon | Free with Prime | $5.99 for non-Prime members |
H&M | Free | $4.99 |
Forever 21 | Free | $7.95 |
Retailer | In-Store Returns | Mail Returns |
---|---|---|
Simply Be | Immediate | 7-14 business days |
ASOS | Immediate | 5-10 business days |
Amazon | Immediate | 2-5 business days |
H&M | Immediate | 5-10 business days |
Forever 21 | Immediate | 7-14 business days |
Simply Be's generous return policy stands as a testament to its commitment to customer satisfaction. With a 60-day return period and convenient in-store and mail return options, returning items to Simply Be is a straightforward and hassle-free process. By understanding the policy and avoiding common mistakes, customers can maximize their return experience and enjoy peace of mind when shopping at Simply Be.
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